Privacy Policy

Privacy Policy – Emotional Support Weight Loss Buddy System

Effective Date: 14 April  2026
Website: www.myreasonsweightlossbuddy.co.za
Business Name: My Reasons Weight Loss Buddy

1. Introduction

My Reasons Weight Loss Buddy (Pty) Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Voluntarily

• Name

• Email address

• Contact details

• Account or login information

• Messages, chats, or content shared with your buddy or within the platform

• Personal goals, habits, or wellness-related information you choose to share

b. Automatically Collected Information

• IP address

• Browser type

• Device information

• Website usage data (e.g., pages visited, time spent on site)

3. Sensitive Information Disclaimer

Our platform may involve sharing sensitive personal information, including:

• Weight and body-related information

• Eating habits

• Emotional or mental health experiences (including binge eating or disordered eating discussions)

By using our services, you acknowledge that:

• Any sensitive information you share is voluntarily provided at your own discretion

• We do not provide medical or mental health services

• You should avoid sharing information you are not comfortable disclosing

4. How We Use Your Information

We use your information to:

• Provide and manage our services

• Connect you with a buddy or support partner

• Communicate with you (e.g., updates, support messages)

• Improve our website and user experience

• Monitor and enforce our Terms and Conditions

• Comply with legal obligations

5. Sharing of Information

We do not sell your personal information.

We may share your information in the following circumstances:

• With other users: Information you share within chats, profiles, or support interactions may be visible to your assigned buddy or other users

• Service providers: Trusted third parties who help us operate the website (e.g., hosting, payment processors)

• Legal requirements: If required by law or to protect our rights and safety

6. User Responsibility and Confidentiality

While we take reasonable steps to protect your information:

• We cannot guarantee complete confidentiality of information shared between users

• You are responsible for the information you choose to share

• We are not responsible for misuse of your information by other users

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However:

• No system is completely secure

• We cannot guarantee absolute security of your data

8. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes and enforce agreements

You may request deletion of your data by contacting us (see Section 12).

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your data

• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

10. Cookies and Tracking

We may use cookies or similar technologies to:

• Improve website functionality

• Analyze usage and performance

• Enhance user experience

You can adjust your browser settings to refuse cookies, though this may affect website functionality.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website indicates acceptance of the updated policy.

13. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact:

Email : myreasonsweightlossbuddy@gmail.co.za

Important Notice:
This platform involves peer-to-peer communication. Any personal, health-related, or sensitive information shared is done at your own risk. We encourage users to exercise caution and protect their privacy when interacting with others.